Welcome to Alifeo – by using our website, you agree to the following terms and conditions. Please read them carefully.
1. 🧾 General
These Terms & Conditions apply to all users of alifeo.com, including customers, service professionals, and shopkeepers.
By accessing or using our platform, you agree to be bound by these terms.
2. 👥 Account & Registration
You must be 18+ or use the platform under guardian supervision.
Users must provide accurate and updated information during registration.
You are responsible for maintaining the confidentiality of your account and password.
3. 🛍️ Orders & Services
Alifeo offers products and services from various sellers and professionals.
Orders may be canceled by Alifeo or sellers in rare cases (stock issues, fake info, or violation of terms).
Prices, availability, and service timings may change without prior notice.
4. 💳 Payments & Refunds
All payments are processed through secure payment gateways.
Alifeo uses an escrow system for services to ensure secure payments and trust.
Refunds are applicable only under our Return & Refund Policy, and may take 5–7 business days after approval.
5. 🔁 Return, Refund & Replacement
Please refer to our Return & Refund Policy for detailed information.
Unboxing video is mandatory to claim any replacement or return.
POD (Print on Demand) products are non-returnable, and only exchanged if defective.
6. 🚫 Prohibited Activities
You must not use the platform for illegal or unauthorized purposes.
Posting misleading reviews, fake bookings, or false claims may lead to permanent suspension.
Any misuse of services or attempts to defraud the system will be reported.
7. 🛡️ Privacy & Security
Your privacy is important to us. We use industry-standard encryption and security practices.
Refer to our Privacy Policy to learn how we collect and protect your data.
8. ⚖️ Legal & Liability
Alifeo is not responsible for any direct or indirect loss caused by delays, service issues, or third-party actions.
All disputes are subject to [Your City] jurisdiction, India.
We reserve the right to change or update these terms anytime without notice.
9. 📞 Support & Contact
For any help, complaints, or legal queries, reach us at:
📧 Email: alifeo.com@gmail.com
📲 WhatsApp Support: 24/7 available.
